PTCL Complaint Methods Through SMS And Online

In particular, PTCL is a Pakistan-based telecommunication company. However, the company founded on August 14, 1947. Hence, PTCL headquarters are located in Islamabad, Pakistan. We will let you know about PTCL complaint methods in new ways.

Thus, PTCL provides telephone and Internet services nationwide. As well as, is the backbone of the country’s communications infrastructure, despite the presence of dozens of other telecommunications companies.

Therefore, the company manages and operates approximately 2000 telephone exchanges nationwide to provide the largest wired network.

In view of, PTCL provides telecommunication and broadband Internet services in Pakistan. In addition, it works through two segments: wired and wireless communications.

However, PTCL has released the auto-reply system (1218), which is available 8 to 10 hours after receiving a complaint, “Depending on our knowledge, your problem is resolved; if the problem is resolved, press 1 and if it continues Press  2 “.

Since the problem has not been solved later pressing 2. Thus, you will be supposed to call back in the same auto response with the same positive assertion after about a few hours.

PTCL Complaint Through SMS

• Step one: Type CMP
• Step two: Type your area code and landline number too
• Step three: Type your product code – Landline: LL, Broadband: BB
• Step four: Send it to 05 1218 1218
• Step five: You will receive complaint registration number (e.g.,CMP 042 3586 XXXX BB)

                    Or

• Please type simply “HELP” and send to 05 1218 1218

PTCL Complaint Online

Follow the following steps for PTCL online complaint registration

• Step one: Simply go to the PTCL Online Complaint Registration Platform
• Step two: Select your product type for complaint: Landline, 3G EVO, Broadband, IPTC, Vfone, or CharJi
• Step three: Select Your complaint type; Call Drop, Cross Talk, Busy       Tone, No Dial Tone, Noise, Single Ring or Internet Problem
• Step four: Simply select Service ID?( Phone#)
• Step five: Thus, provide your mobile number
• Step six: Now, provide your Email address
• Step seven: Simply type the CAPTCHA or keyword and press the Submit button. Therefore, you will be provided with a complaint number.

Checking Method Of PTCL Complaint Online

In particular, if you have already submitted your complaint to PTCL. But, your complaint status is still pending. Following this, you can use this link to check the status of your complaint:

1. Simply select Broadband from the available menu
2. Hence, select phone or MDN ID
3. Please enter your complaint number.
4. Thus, click the status button to check your complaint status.

Furthermore, you can also register your complaint with PTCL about the Internet or phone. Thus, this is one of the easiest ways to complain. And what is the best point? However, it is completely free.

Therefore, this is a simple and easy way to get PTCL complaint online status on your PC or mobile.

Hence, with this method, you do not have to wait for a turn during a helpline call. As well as, your account will not be deducted.

PTCL Contacts Detail:

• Head Office Contact Number: +92 331 5573073

• Head Office Email ID: [email protected]

• Official Website: www.ptcl.com.pk

• e-mail: [email protected]

• Service Issues: Email [email protected]

PTCL Social Profiles

• Facebook Fan Page: facebook.com/PTCL.Official

• Twitter: twitter.com/PTCLOfficial

• LinkedIn Profile: linkedin.com/company/ptcl

• Google+ Profile: plus.google.com/117866794897569340572

Instagram PTCL:

Hence, when you click PTCL on these social networks. Additionally, you can click on these links and get all the details, news, and updates about your social profile wall. Thus, this provides exciting proposals and plans for PTCL.