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Zong has created a web portal for its customers. The name of the portal is Zong ECare. Formerly it is only for post paid customers but now it is open to prepaid users as well. With this portal users can manage their sims online.
By simple login to their portal account. They can check the history of the calls, SMS and the internet usage. They can also check the details of their sims. The beauty of this portal is that it user friendly and very easy to use. Users can also check the details of the latest promotions and packages.
In case you get stuck and facing any difficulty in using the portal. You can contact the Zong helpline. Just dial 310 from your sim.
Zong ECare Features
- Check Zong Call History
- Monthly Bills Details
- Card Recharge
- Check Zong Internet & SMS History
- Free SMS / Minutes Left
- Payment History
- Customers can check Zong SIM ownership details
- Usage Details
- Zong Number Block
- ECare Tax Certificate
- Check My Zong SIM Detail
- Location-Based Charging
- Complaint Management
- Change Request History
Zong ECare Account – Step By Step Guide
Now you have a clear idea about the services this portal gives you. And you will definitely be wanting an account like this. In this section we will go through you with a step by step guide. How you can create your account? And enjoy the services we listed above. Lets start
- First of all, Follow this link to open Zong ECare Portal.
- Once the link is opened. You have to enter your mobile number where it is asking to enter your number.
- After that you have to fill the captcha. Just enter the text which is visible in the image given below.
- Once you have done this a new page will open up and will ask you for the verification pin. Check your mobile you will get it via SMS.
- If you have successfully completed above steps. You will see a portal dashboard on your screen now. Here you can enjoy all the services we listed above.
Terms & Conditions
- Never share your pin with anyone.
- The session will expire in 10 minutes. If their is no activity in the dashboard.
- If you face any difficulty just contact Zong customer support by dialing Zong helpline number 310.